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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gavin Hunt

July 4, 2026

5  out of  5
rating by Gavin Hunt
"Tyler Zink was very helpful and respectful."
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olivia bledsoe

July 4, 2026

5  out of  5
rating by olivia bledsoe
"This saved me so much money on my insurance. So beyond grateful for the wonderful employee Tyler Zink that helped me on this journey!"
We responded:
"Thank you for your kind words! We're thrilled that Tyler Zink was able to help you save so much money on your auto insurance. We truly appreciate your gratitude and support!"
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Shea Sackett

July 3, 2026

5  out of  5
rating by Shea Sackett
"Max was tip top, personable and efficient but knowledgeable with the insurance questions I had. Max keep up the good work and stay honest, its what we all need right now."
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Ronnie. Jobes

July 3, 2026

5  out of  5
rating by Ronnie. Jobes
"Max was very respectful and fully understanding about what was going on with everything going on with me and my family I asked him if he could follow up with me in a few weeks and he gave me the time I needed and reached back out to me and we talked and he was very helpful and understanding one of the best sales people I’ve ever dealt with he’s very respectful"
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Maddie Jobes

July 3, 2026

5  out of  5
rating by Maddie Jobes
"Max was amazing with helping us out and was extra nice while we had to push it off a little bit because i went into labor! he is the nicest ever and has technically been there for us and even checked on us after babygirl was here"
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JD Chambers

July 3, 2026

5  out of  5
rating by JD Chambers
"What can I say about Tyler Zink that hasn’t been said already. 5-Star man."
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Jeremiah Chambers

July 3, 2026

5  out of  5
rating by Jeremiah Chambers
"I don’t usually write Google reviews, but Tyler has earned one. If you’re in Springfield and need insurance, this is the guy. He somehow makes insurance feel less like a soul-draining obligation and more like having a highly competent friend in your corner who actually knows what they’re doing. He’s responsive, helpful, patient, and ridiculously good at explaining coverage without making you feel like you need a law degree to understand it.

Frankly, I’m convinced Tyler is carrying the Springfield insurance industry on his back while fighting off waves of rival agents like it’s the final level of a video game. If there were an insurance championship belt, he’d already have it. Great service, great communication, and the kind of person you actually want helping you when real life happens. 10/10. Protect this man and give him your business."
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Thornlessimp 27

June 30, 2026

5  out of  5
rating by Thornlessimp 27
"Great service"
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Ray Carroll

June 29, 2026

5  out of  5
rating by Ray Carroll
"Max C was an absolute pleasure to work with! Very professional and helpful! Got me a good quote for my car insurance and seamlessly transferred my renters insurance to my new apartment when I moved. Amazing Job!:)"
We responded:
"Hi there! 😊 Thank you so much for the wonderful review—Max is truly a great asset to our team! It means a lot to hear that our team was “professional and helpful,” and that we could secure a great auto insurance quote while also making your renters insurance transfer seamless when you moved to your new apartment.

As a State Farm agent, we’re always focused on giving customers a smooth, caring experience—whether you’re shopping for car insurance or updating coverage after a move. Thanks again for trusting us with your Auto & Fire coverage!

If you ever need anything—reviewing options, adjusting limits, or answering a quick question—just let us know. We’re here for you. "
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andrew johnson

June 29, 2026

5  out of  5
rating by andrew johnson
"I am very happy that I switched my insurance. Max was a big help and made things really easy. I am saving a lot of money on auto insurance and have even better coverage on my renters insurance now."
We responded:
"Hi! Thank you so much for the great review 😊 We’re truly happy you made the switch—and especially glad to hear Max made the process easy and helped you find auto insurance savings along with improved renters' coverage.

That combination is exactly what we aim for: clear guidance, the right coverage for your life, and a smooth experience from start to finish. Thanks for trusting us with your Auto & Fire needs!

If you ever have questions, want to review your coverage as your circumstances change, or need help with anything related to your policies, we’re here for you."
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Olivia Gargac

June 23, 2026

5  out of  5
rating by Olivia Gargac
"I had an amazing experience working with Max Carroll for my insurance needs! I honestly came into this process knowing absolutely nothing about insurance, but Max was extremely patient, knowledgeable, and helpful every step of the way. He took the time to explain everything clearly, answer all my questions, and make sure I understood my options.
He went above and beyond to find me a great deal that fit what I needed and made the entire process so easy and stress-free. I truly appreciate his professionalism, kindness, and dedication to helping his clients. I highly recommend Max to anyone looking for someone they can trust with their insurance!"
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Harry Feuer

June 23, 2026

5  out of  5
rating by Harry Feuer
"I've worked with Max Caroll on numerous transactions, and he consistently delivers outstanding service. He's always available when needed, communicates clearly and promptly, and goes above and beyond to help get deals across the finish line. As a business partner, having someone that dependable and responsive makes all the difference. Simply put, there's no one like Max—he's a true professional and an invaluable asset to every client and partner he works with. Highly recommend!!"
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Joe Clarke

June 23, 2026

5  out of  5
rating by Joe Clarke
"Max C helped me get the best possible rate I could for auto insurance. He was one of the most professional & friendly people I’ve had the pleasure of working with. He genuinely cares about people & that’s why I will always go to Max in the future & recommend everyone to do so."
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Jack Clifford

June 22, 2026

5  out of  5
rating by Jack Clifford
"Max helped me save money on my auto insurance and got money back in my pocket. He did great explaining it to me. Everyone should do business with Max. I’m so grateful how easy he made the process."
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Alissa Zapiecki

June 22, 2026

5  out of  5
rating by Alissa Zapiecki
"I spoke over the phone with Max in order to talk about getting life insurance. I appreciated his punctuality with calling me when he said he would as well as his ability to answer all of my questions. I found him to be very personable and easy to talk to, then his instructions were very simple to follow."
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James Clarke

June 22, 2026

5  out of  5
rating by James Clarke
"Max C was very professional, honest, and personable. He saved me over 800$ for the year. I am very happy with his service and will continue to go through him in the future!"
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James Betsacon

June 15, 2026

5  out of  5
rating by James Betsacon
"Max helped me with all my insurance needs. Max was both professional and courteous assisting me with options in a non pressured way. I’ll follow up with Max for all my future insurance."
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Andrew Perelka

June 2, 2026

5  out of  5
rating by Andrew Perelka
"Max C was GREAT to work with

Very professional and was a breeze to work with when we had to get renters insurance 5 star"
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Sara Foulk

June 1, 2026

5  out of  5
rating by Sara Foulk
"Thank you Chris Hunt and Team! Ava Wissel did a fantastic job getting my commercial policy set up and explaining things where I had questions. I have and will continue to recommend your team to others for their insurance needs."
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Nancy Ayers

May 17, 2026

5  out of  5
rating by Nancy Ayers
"Max Carroll contacted me regarding my insurance needs. He was vey professional and was able to provide me with the same coverage at a reduced rate. He was able to save me quite a bit of money. I am so grateful that he contacted me."
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Jean Harris

May 12, 2026

5  out of  5
rating by Jean Harris
"Would highly recommend switching to State Farm I was with progressive and they became very expensive I did auto pay with progressive they took my money out of my bank 3 times then said I never made a payment and the people are rude and not very helpful State Farm took the time to explain what was in my policy and even text on the weekend to help me set up a date to get started he also helped me cancel with progressive"
We responded:
"Thank you for sharing your experience and for choosing Chris Hunt State Farm! We’re sorry to hear about the challenges you faced with your previous provider, but we’re glad our team could provide clear explanations and support throughout the process. Going the extra mile—even texting on the weekend—is part of how we strive to make things easier and more convenient for our customers. We’re honored to have earned your trust and recommendation, and we look forward to continuing to serve you with the care and attention you deserve. If you ever need anything, don’t hesitate to reach out!"
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Rana Qussous

May 11, 2026

5  out of  5
rating by Rana Qussous
"Great experience with State Farm! They took the time to explain everything clearly and helped me understand all the details about my insurance. I really appreciated how helpful, patient, and professional they were. They even met with me in person to go over everything. Also got a great price. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Rana! We’re glad to hear that our team took the time to clearly explain everything and made sure you felt comfortable with all the details. Providing patient, professional, and personalized service is very important to us, and it was a pleasure to get to meet you in person as well! We’re also happy you found a great price that fits your needs. Your recommendation means a lot, and we’re here anytime you need us!"
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Marcus Bowshier

May 9, 2026

5  out of  5
rating by Marcus Bowshier
"I have never actually left a review on any business ever however the service I received here was so unbelievably phenomenal I just had to share my experience with the world. I got in contact with an agent by the name of I believe Ava Whistle, hopefully that name is right so the credit can be given to the correct person. I recently have been on search for some new insurance you know how it is young guy with his young wife and two young children trying to get a start in this economy yeah it’s rough out here anyways this has been going on for the past few months now. I have talked to various other insurance agencies in the area you know pretty much the first results from google, I get down to this agency and after horrendous experiences elsewhere with rude agents or questionable rates, I decide to give this place a call then call it a day. I am eventually speaking with this agent named Ava now when I say this person was not only the single greatest agent I’ve ever spoken to but rather potentially one of the single greatest people I’ve ever spoken to. Now I know what you’re thinking you’re probably like wow this guy is insane just another whacko on google reviews but trust me I’m not simply call this place up and ask to speak to an agent named Ava Whistle, you too will realize how incredible your life can be when having State Farm. I will tell you this I probably wasn’t going to work with State Farm if it wasn’t for this agent, she single handedly sold me and I will now be getting in touch again this next week to start what will certainly be a long lasting relationships with State Farm insurance agency and you have an agent by the name of Ava Whistle to thank for that and I can’t be more amped for the future, thanks State Farm and thanks Ava Whistle you guys are life savers for real."
We responded:
"Thank you so much, Marcus, for sharing such a heartfelt and detailed review! We’re incredibly proud to hear that Ava provided you with exceptional service and made such a positive impact during your insurance search. We understand how challenging it can be to find the right coverage at the right price and it means a lot to us that Ava was able to make the process easier and more reassuring for you. Building long-lasting relationships with our clients is what we strive for every day, and your trust in State Farm and Ava truly motivates our entire team. We look forward to supporting you for many years to come! If you ever need anything, please don’t hesitate to reach out. Thanks again!"
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Jim Carroll

May 4, 2026

5  out of  5
rating by Jim Carroll
"Max has secured us the best rates and has been a pleasure to work with. I recommend Max to anyone!"
We responded:
"Thank you so much for your kind words Jim! We're thrilled to hear that Max was able to secure the best rates for you and made the process enjoyable. Providing excellent service and great value is our top priority, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Sarah Mcclanahan

April 27, 2026

5  out of  5
rating by Sarah Mcclanahan
"I would highly recommend…. I have spoken with Tyler and Chris, both are very knowledgeable, they make the process to switch very easy and the savings was significant. Thanks for all your help…"
We responded:
"Thank you for your recommendation! We’re happy to hear Tyler and Chris made switching your insurance easy and helped you save. We greatly appreciate your business and look forward to serving you and your family for the years to come!"